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As Business Support Associate II, Emily Garvin provides customers with high-quality service pre- and post-sale and assists internally with escalated requests during and after the project implementation.
What are three career lessons you’ve learned thus far?
One of three lessons I’ve learned thus far in my career is that you need to be flexible, you will work …
As Provisioning Technician III, Steven Smathers is responsible for the turn-up and provision of services for new customers.
What drew you to DQE originally?
The hard-working and open environment and the opportunities to learn and grow drew me to DQE. The company seemed like the perfect fit for me.
What are you most excited about accomplishing in your …
As the Senior Manager of Operations, Tom Neugebauer oversees engineering, construction, and budgeting for all customers and expansion projects. He also manages all Points of Presence (POP) and facility upgrades, network maintenance, and customer-impacting outages.
Before working at DQE what was the most unusual or interesting job you’ve ever had?
That honestly is a toss-up between Paper Carrier and …
As a Network Planner Specialist I, Mike Martin designs and models fiber routes in potential new markets and for new customer services. I also update all our Network maps quarterly and add estimated build costs to potential structures daily.
Before working at DQE what was the most unusual or interesting job you’ve ever had?
Early in my …
As an IP Engineer I, Bill Hartnett monitors and analyzes day-to-day operational issues and anomalies affecting end-customer network performance and assists in Network design solutions for new customer installations and projects.
Before working at DQE what was the most unusual or interesting job you’ve ever had?
When I was fresh out of school, I had a job …
As Supervisor of Fiber Optic Services, Mike Schmitt oversees field employees to ensure projects and repairs are completed on time.
Before working at DQE what was the most unusual or interesting job you’ve ever had?
One of my first jobs was working landscaping, specifically building retaining walls. This job not only taught me about hard work and …
