The world looks a lot different than it did only a few short months ago. COVID-19 launched the world into a semi-permanent state of work-from-home as a way to quell the spread of the disease, and social distancing orders meant people were finding entertainment online more frequently from online gaming to streaming services. With networks as clogged as ever, we’ve been reminded that reliable connections are imperative. Eventually, things will return to normal, but the big internet service providers (ISPs) may not always be able to give you what you need. In many cases, regional network solutions providers may be your best bet.
Looking at Alternative Solutions
In these unprecedented times, it is important to consider the consequences of potential network issues and pick the best solutions to prevent them from occurring. Outages can be catastrophic, and downtime will cost your business money and frustrate your customers. That’s why regional fiber optic internet and network solutions providers are often your best answer. Whereas customers of bigger providers are sometimes wholly dependent on just one company’s successes or challenges, those with regional providers typically enjoy the high performance they need with more agile customer service and built-in redundancy.
Here are three ways we at DQE, as a regional network solutions provider, can help:
- Our team works closely with you to custom design a network that fits your building’s needs.
- Local experts to guide your selections and decisions.
- Local customer service that is responsive when you need it most.
In our new eBook, 3 Reasons to Choose a Regional ISP, we provide facts that can help new businesses select a provider, or help established businesses know when it’s time to change. For a quick snapshot, continue reading here!
Customized Fiber Network Designs
As a regional fiber optic network solutions provider, we pride ourselves on having extensive knowledge of the area and on establishing a relationship with our customers built on trust and experience. Our regional status gives us more flexibility to work with you to customize a solution that works in the way you need it to, rather than forcing you to fit your needs into an existing package.
Local Experts to Guide Your Decisions
We’ve built and maintained custom solutions for various types of businesses across Pittsburgh and other parts of Pennsylvania, as well as Ohio and West Virginia, including healthcare facilities, K-12 and higher education facilities, commercial real estate locations and more. While our experts can tell you what has worked well for other similar businesses in the region, our custom designs are rarely the same. As is the case for most regional providers, our experts live and work in the areas where we do business, so we understand the unique local needs and can pass years of knowledge on to you.
Regional Providers With Exceptional Customer Service
We are a local fiber optic network solutions provider that understands the unique needs of your local business. We’re more flexible, and all of our employees are right here, making urgent visits more of a reality when you need us to physically see your setup, as long as it is safe to do so.
Furthermore, organizations that acquire both their internet and associated network infrastructure from a single national ISP could find themselves unable to operate should their provider suffer an unplanned network outage. ON DQE’s fully owned and operated fiber network, we partner with multiple Tier 1 upstream providers. In case one upstream provider has an issue, this kind of solution offers the built-in redundancy needed to ensure that customers of a regional ISP can stay online no matter what.