Getting to Know: Kristin Stanek

As Business Support Associate I, Kristin Stanek communicates with DQE customers daily. She’s responsible for sending welcome letters, FOC dates, and other updates requested during the order process. She also update our contracts and coverages and assist the enterprise sales reps with order processing, including Fiber@Home orders.

Before working at DQE what was the most unusual or interesting job you’ve ever had?

Before working at DQE, I was a Starbucks barista and shift supervisor for about six years. I learned so much about coffee and even wore the coveted black apron signifying I was a coffee master! Needless to say, I always have a cup of coffee in my hands.

Tell us something about yourself that would surprise us.

I studied abroad in London, Dublin, and Edinburgh during my senior year of college. It was the most amazing experience, and I had the opportunity to visit Paris and Amsterdam while I was across the pond! I hope to travel there again someday!

What do you like to do in your spare time?

When I am not working, I am either at the gym, reading a good book, or playing video games. My favorite games include Animal Crossing: New Horizons, The Legend of Zelda: Breath of the Wild, Subnautica: Below Zero, and Star Fox Adventures.

What has been your favorite project so far at DQE?

My favorite project so far at DQE has been working on Fiber@Home, DQE’s residential fiber-optic Internet. As a relatively new service, it has been challenging and rewarding to create new procedures. I cannot wait to see where it goes from here!

What are three career lessons you’ve learned thus far?

Three career lessons I have learned thus far involve teamwork, time management, and self-care:

1. You do not have to know everything! Everyone here is knowledgeable, and I am always thankful for their assistance and input on a project or customer question.
2. Managing your time is crucial, especially regarding more significant projects and juggling daily meetings.
3. I am still learning that looking after yourself during the workday is okay.

Taking a quick coffee break and resetting your mind can only lead to better productivity the rest of the day!