The latest information about our growing company — including news coverage, company updates and press releases.
As Business Support Associate I, Kristin Stanek communicates with DQE customers daily. She’s responsible for sending welcome letters, FOC dates, and other updates requested during the order process. She also update our contracts and coverages and assist the enterprise sales reps with order processing, including Fiber@Home orders.
Before working at DQE what was the most unusual …
As Business Support Associate II, Emily Garvin provides customers with high-quality service pre- and post-sale and assists internally with escalated requests during and after the project implementation.
What are three career lessons you’ve learned thus far?
One of three lessons I’ve learned thus far in my career is that you need to be flexible, you will work …
As Provisioning Technician III, Steven Smathers is responsible for the turn-up and provision of services for new customers.
What drew you to DQE originally?
The hard-working and open environment and the opportunities to learn and grow drew me to DQE. The company seemed like the perfect fit for me.
What are you most excited about accomplishing in your …
As the Senior Manager of Operations, Tom Neugebauer oversees engineering, construction, and budgeting for all customers and expansion projects. He also manages all Points of Presence (POP) and facility upgrades, network maintenance, and customer-impacting outages.
Before working at DQE what was the most unusual or interesting job you’ve ever had?
That honestly is a toss-up between Paper Carrier and …
As a Network Planner Specialist I, Mike Martin designs and models fiber routes in potential new markets and for new customer services. I also update all our Network maps quarterly and add estimated build costs to potential structures daily.
Before working at DQE what was the most unusual or interesting job you’ve ever had?
Early in my …
As an IP Engineer I, Bill Hartnett monitors and analyzes day-to-day operational issues and anomalies affecting end-customer network performance and assists in Network design solutions for new customer installations and projects.
Before working at DQE what was the most unusual or interesting job you’ve ever had?
When I was fresh out of school, I had a job …
